Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Plan public awarenessand information presentation
   • Details of audience requirements are confirmed to ensure the presentation meets client expectations
2. Objectives of the presentation and respective roles of those involved are determined in consultation with relevant personnel
3. Presentation is structured to meet the needs of the audience, anticipated questions and subject matter to be presented
4. Subject matter is clarified to confirm information is current and accurate
5. Equipment, aids and resources for the audience are identified and organised
6. Conduct public awarenessandinformation presentation
   • Information is accurate, culturally appropriate and is presented clearly and logically
7. Aids and equipment are used to help the audience understand the information being presented
8. Presentations are conducted using recognised principles of group learning appropriate to audience characteristics
9. Feedback from audience and observers is used to assist in assessment of performance and program content
10. Publications suitable to audience and sources of additional information are provided
11. Questions asked are answered and supplemented with relevant information
12. Queries outside area of responsibility or expertise are referred to relevant area and/or personnel
13. Conduct visits to facilitiesandspecific locations of interest
    • Facilities, locations and/or equipment are prepared, prior to demonstration or tour to promote a positive public image, to meet organisational standards and Work, Health and Safety/Occupational Health and Safety (WHS/OHS) guidelines
14. Information given is accurate and provides comprehensive coverage of the facility, its location and equipment being discussed and/or demonstrated
15. Store resources and complete records
    • Equipment and resources are stored, in accordance with organisational procedures
16. Records of presentations and/or demonstrations are completed, in accordance with organisational procedures and requirements
17. Evaluateand review presentations and demonstrations
    • Improvements to own delivery of presentations are sought and recorded
18. Recommendations for improvement to presentations and/or demonstrations and associated resources are made to relevant personnel

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

---